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28 April 2020

COVID-19 UPDATE – ALERT LEVEL 3 - Updated Guide & Business Guidelines

Guide to Keeping Our People & Workplaces Well During ALERT LEVEL 3

If you haven’t accessed our updated Guide for ALERT LEVEL 3 you can do so here.

You can also download our hand washing and physical distancing posters for your workplace.


Essential Businesses to stay on restricted access during ALERT LEVEL 3

As we all get used to life at ALERT LEVEL 3 it is important to remember that essential businesses are still required to restrict contact with the public/customers, this includes our wholesale market members who will all continue to operate as they did at ALERT LEVEL 4 with restricted access to market floors.

The following information is from the COVID-19 website and more detailed guidance will be given over the coming days (according to the website).

You will find downloadable Guidelines for Businesses and WorkSafe Information below.


Workers and businesses

Most, but not all businesses can start to open under Alert Level 3. They must take health measures to keep their workers safe.

  • Workers must work from home if they can
  • Workplaces must operate safely – maintain physical distance between workers, recording who is working together, limiting interaction between groups of workers, regular disinfecting of surfaces, and maintaining high hygiene standards
  • Retail and hospitality businesses can only open for delivery and contactless pre-ordered pick up – customers cannot enter stores
  • Supermarkets, dairies and petrol stations can continue to allow customers into their stores, with the same restrictions and measures in place as Alert Level 4
  • Businesses cannot offer services which involve face-to-face contact or sustained close contact
  • Other in home services can be delivered if it is safe to do so (like tradespeople for repairs or installations) – keep two metre separation from those in the house
  • Most workers will not require PPE to stay safe at work. Incorrectly used PPE can create more risk. Good hygiene measures like hand washing with soap and water, physical distancing, sneeze and cough etiquette, and wiping down surfaces is the best defence against COVID-19.


More information: